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Your Guide to Getting PurinaCare® Pet Health Insurance
Using your PurinaCare® pet health insurance coverage may be easier
and more convenient than using your own health insurance. Just follow these simple
steps:
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Step 1
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Pick a Plan
Choose whether you want our pet insurance plan with Preventive Care coverage, or
just protection for accidents and illness. Then choose your deductible. Plan Overview.
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Step 2
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Enroll Online
You can
apply for pet health insurance online or over the phone by calling 1-877-878-7462.
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Step 3
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Receive Your Welcome Packet
Once your application is approved, you’ll hear back from us in about 7-10 days.
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Step 4
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Start Using Your Pet Insurance Coverage
Preventive Care, if you’ve selected it in your policy, is covered as soon as your
policy becomes effective. Pets must be at least 8 weeks of age to be eligible for
coverage. Accident coverage begins at 12:01am on the 3rd day following the Effective
Date of your policy. Illness coverage begins at 12:01am on the 15th day following
the Effective Date of your policy.
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Step 5
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Use Your Choice of Veterinarian
Print out a claim form and visit any licensed veterinarian in the United States
when your pet requires care. Have your veterinarian fill out the designated sections,
you fill out the rest. Pay the entire bill, and keep your receipt.
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Step 6
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Submit Your Claim
Send in your completed pet health insurance claim form with the original or a copy
of your receipt. Keep a copy of both for your records.
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Step 7
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Get Your Reimbursement
We pay eligible completed claims as quickly as possible. Once your annual deductible
is met, you will begin receiving reimbursement for 80% of eligible costs.
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